![]() ![]() We've called Yelp several times for this issue because our star rating keeps fluctuating between 2.5-4 stars because of the unrecommended reviews. If a user doesn't have enough friends or previous reviews on Yelp, their review doesn't count at all. Yelp's algorithm automatically removes any review which is posted by a user who is deemed too inactive to be credible. The issue is, there are currently 13 "unrecommended" reviews which are ALL five star reviews! If they were able to be seen, I would have 20 five star reviews and only 4 negative reviews. all four negative reviews are for various reasons, and compared to the number of happy customers we've served, I'm more than okay with 4 negative reviews. We currently have 11 Yelp reviews which are up for everyone to see. We of course do our best to make all of our customers happy, but there are of course some situations where everyone walks away unsatisfied. We've been trying various avenues of advertisement, and Yelp has been pretty fruitful. My husband and I started a moving company about 6 months ago. I'm not sure if this will put me at risk for getting my account deleted, but at this point I don't really care anymore. In the mean time, thanks a bunch, and I hope to see more stuff soon! ~Herp~ I'll try and have an FAQ up this weekend, and maybe submit some drama of my own. I do work as lot, so forgive me if things are slow going. I will try to put more time into this sub in the coming days. I just want to say thanks to all the new subscribers. r/quityourbullshit /r/YouGotTold Need help? This is the only exception to the above rule about personal information. Links to news articles about Yelp drama are acceptable.This includes personal names, addresses, phone numbers, etc. All personal info must be edited out of submissions.While the drama is entertaining, we like to keep it civil, so let's not use this sub as a launching pad to "brigade" businesses or people on Yelp. ![]() If you recognize any of the people or businesses mentioned within, please refrain from attacking them or publicizing their info. ![]()
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